Gavin joined GFM ClearComms in January 2017 as Workforce and MI Manager, where he is responsible for planning efficient delivery of SLA commitments with our clients from mapping the call delivery to producing the schedules to ensure coverage.
Gavin has over 12 years’ experience in forecasting and planning and therefore brings invaluable experience and knowledge to the team. Away from work Gavin enjoys; producing music, supporting his beloved Liverpool and watching most sports.