Working in close partnership with you to deliver the highest quality, full brand extension customer experience. Our expert contact centre outsourcing and call handling services will ensure your company stays at the forefront of customer communication.
Flexible and scalable inbound call handling and outbound call handling services that will significantly reduce your costs, enhance your efficiencies and increase ROI through our award-winning, expert, multi-skilled teams.Learn more
Multi-channel contact centre services enabling your customers to communicate through their channel of choice, whether that is phone, e-mail, live chat or social media; delivering a totally integrated customer experience.Learn more
Interactive voice response (IVR) and short message service (SMS) communications that will deliver simple yet highly effective customer interactions on your behalf through our experienced team and high spec technology.Learn more
Outsourcing your contact centre services to GFM ClearComms, the UK’s proven industry leader for over 26 years, will provide you many benefits including; enhanced efficiencies, reduced costs, greater flexibility and improved quality.
Highly flexible operating models to cover contact volumes regardless of the size of your contact centre service requirements.
We work closely with you to ensure we fully understand your organisation’s culture, processes and contact centre objectives.
All of our team members undergo regular and extensive contact centre service training delivered by our in-house team of expert coaches.
GFM ClearComms has consistently gone above and beyond its duty to deliver the highest quality contact centre services to our readership for almost 30 years.
GFM ClearComms has been critical to our annual telethon success by reliably handling, recording and processing people’s donations through their automated services.
Our premium rate competitions have been successfully managed by GFM ClearComms for over 10 years, delivering Omni-channel solutions that we can rely on.